Privacy Policy

Your privacy and the security of your personal information are very important to us. We want you to be as comfortable as possible visiting our Website and using our Internet Products and Services. We are dedicated to protecting the privacy of those who visit our Website and use our Internet Products and Services. This Privacy Policy governs the United Kingdom website operated by us (our "Website") and our Internet Products and Services and explains how we collect your personal information on our Website or through our Internet Products, how we protect such information, and the choices you have concerning the use of such information. Please read this Privacy Policy carefully.

We are committed to protecting the privacy of children. Our Website and Internet Products are not designed for or directed to individuals under the age of 18. We do not collect Personally Identifiable Information from any person we actually know is under the age of 18. We urge all parents or guardians to participate in their children's exploration of the Internet, and to teach their children about protecting their personal information while online.

We may amend this Privacy Policy from time to time. We will post any changes to this Privacy Policy here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this Privacy Policy on a regular basis.By using our Website or any of our products or services that we provide on our Website (collectively, our "Internet Products and Services"), you agree to the terms of this Privacy Policy.

Please remember that this Privacy Policy applies only to information collected by our Website. We are not responsible for the privacy of any information you reveal or post in any public forum or for the privacy practices of websites that are operated or owned by third parties.

1. Who we are:
   In this Privacy Policy references to ‘we’ and ‘us’ are to Shining Light (Life Management) Limited.
     
2. What information we can collect and how.
   The information we collect via this website may include:
   1. Any personal details you type in and submit, such as name, address, email address, etc.
        
   2. Your IP address (this is your computer’s individual identification number) which is automatically logged by our web server. This is used to note your interest in our website.Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products, offers and services).
        
   3. We also collect Non-Personally Identifiable Information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Website. This information may be used to analyse  trends, to administer the Website, to monitor our Website's use, and to gather general demographic information.
        
   4. Making sure you can buy safely on line is a priority for us.  We have made strenuous efforts to ensure that our online security measures help to safeguard your information. We use industry standard Secure Sockets Layer (SSL) technology to allow for encryption of your name and address and potentially sensitive information such as your credit card number.  Under no circumstances will we hold sensitive payment details such as your credit card number, expiry date and security code. All transactions are handled through our accredited payment bureau, Worldpay. For more information on Worldpay's Privacy Policy please refer to: www.worldpay.com
        
3. What we do with your information.
   Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-
   1. To process your order and to provide after-sales service. The information will be kept confidential and will be used only to support your customer relationship with us. We do not disclose or sell your information to any third party without your express permission unless we sell the whole or part of our business.
        
   2. To comply with legal requirements.
        
   3. In certain cases we may use your personal data to send you further information on our products and services, general correspondence regarding products and services and general correspondence which may relate to you. If you would rather not receive future marketing emails from us, you will be offered the option to opt in/out before completing your purchase. You may also inform us subsequently by email at www.enquiries@shining-light.co.uk. 
        
4. Your Rights:
   1. You can ask us to update or remove your personal information by emailing: enquiries@shining-light.co.uk or by writing to us at our address in (2) below. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.
        
   2. You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £10 payable to 'Shining Light (Life Management) Limited' to cover our administration costs:-
      
      Data Subject Request
      Shining Light (Life Management) Limited
      26 Cuckoo Lane
      Winterbourne Down
      Bristol
      BS36 1AG